Shipping policy

Shipping Policy

UK Mainland Delivery We offer free standard delivery on all orders to UK mainland addresses. Orders are delivered within 1–3 business days of dispatch.

Scottish Highlands, Islands & Northern IrelandDelivery to the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, and Channel Islands may be subject to additional charges and extended delivery times. Please contact us before placing your order for a delivery quote.

International Shipping — Made-to-Order ProductsWe offer international shipping on made-to-order products. Delivery timeframes and costs vary by destination and will be confirmed at the time of order. Please get in touch at [contact email] to discuss your requirements before placing an international order.

Order Processing Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date so we can resolve the issue promptly.